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Mission and Vision

Mission Statement

Financial Aid and Scholarships advances access to higher education by providing timely financial assistance and information to students while delivering excellent customer service and adhering to all fiscal and regulatory requirements.

Vision

Financial Aid and Scholarships strives to serve as an exemplar of innovative customer service and regulatory compliance as well as a leader in staff development and business efficiency.

Guiding Business Principles

  1. Ensure compliance with all applicable federal and state financial aid rules and regulations as well as adhere to all ethical standards
  2. Provide excellent service to both internal and external customers
  3. Encourage staff development, empowerment and accountability
  4. Seize opportunities for improvement of our compliance operations, customer service and business processes